Lucky Bets believes your personal data belongs to you alone. On this page, we explain in full — what data is collected, why it is collected, and how it is kept secure. We've kept the language clear and straightforward, leaving out complex legal jargon.
Last updated: 1 July 2026This Privacy Policy applies to Lucky Bets (luckybets.click) and all associated mobile applications and digital services. By using the Lucky Bets website or app, you agree to the terms of this policy.
We understand that many people have concerns about sharing their personal information on online platforms. That's why lucky bets has made every effort to write this policy as simply and clearly as possible — so you know exactly what we do with your data.
This policy was originally written in Bengali for the convenience of Bangladeshi users. In the event of any discrepancy between the English and Bengali versions, the English version shall prevail.
Lucky Bets collects two types of data — information you provide directly, and data collected automatically as you use the platform.
| Data type | What Data We Collect | How it is collected |
|---|---|---|
| Identity information | Name, date of birth, national ID number | Registration & KYC Form |
| Contact Information | Mobile number, email address | Registration Form |
| Financial information | BKash/Nagad number, transaction history | Payment Processing |
| Usage Data | Betting history, login timestamps, device information | Automatic |
| Technical Information | IP address, browser type, operating system | Cookies & Log Files |
We only collect the information that is strictly necessary to provide our services. Collecting data beyond what is needed goes against lucky bets's policy.
Lucky Bets uses your data only for specific, defined purposes. Each of those purposes is outlined clearly below:
Your data will never be sold to third parties for advertising purposes or used for irrelevant marketing.
Lucky Bets follows the highest industry standards to protect your data. All information is stored on internationally certified secure servers.
Your account information is retained for a minimum of 5 years due to legal obligations. Even after an account is closed, certain data may be kept for the required retention period.
Your password is never stored in plain text. Only an encrypted hash is kept, from which the original password cannot be recovered.
Lucky Bets never sells your data to third parties for commercial gain. However, there are a limited number of circumstances where data may need to be shared:
In all such cases, Lucky Bets ensures that third parties adhere to the same security standards and do not use the data received for any purpose beyond what was specified.
Lucky Bets uses cookies on its website and app to enhance the user experience and ensure the platform functions correctly.
Cookies can be managed through your browser settings. However, disabling essential cookies may prevent Lucky Bets from functioning properly.
At Lucky Bets, you have the following rights over your personal data:
To exercise any of these rights, support@luckybets.clickto get in touch. Lucky Bets is required to respond within 30 days.
Lucky bets strictly prohibits access for anyone under the age of 18. We do not knowingly collect any personal information from minors.
If a parent believes their child has created a Lucky Bets account, please contact our support team immediately. Such accounts will be closed without delay.
Age verification is mandatory during registration. Additional documents may be requested for age verification on accounts flagged as suspicious.
Lucky bets reserves the right to update this Privacy Policy at any time. In the event of significant changes, registered members will be notified in advance via email or app notification.
Continued use of the platform after any changes will be taken as acceptance of the updated policy. You can always check when the last update was made by looking at the "Last updated" date at the top of the page.
For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
For any privacy-related concerns, please contact our support team first. If you remain unsatisfied, you have the right to escalate your complaint to the relevant regulatory authority.
The core pillars of our privacy protection
Frequently Asked Questions About the App & Responsible Gaming Tools
This issue is usually caused by one of two things — either you are running an outdated version of the app, or there is a temporary glitch on your device. First, close the app completely and reopen it. If that does not work, restart your phone.
When you receive an update notification, download the latest APK file from the Lucky Bets official website (for Android). You can install the new APK directly over the existing version — no need to uninstall first. Your account details and balance will remain intact.
IOS users can get updates directly from the App Store. If the issue persists, contact support chat with your phone model and OS version for a faster resolution.
You can find Lucky Bets' responsible gaming tools in your account settings under the "Responsible Gaming" section. The following options are available:
If you are unable to adjust these settings yourself, contact support — they can configure them on your behalf. Once self-exclusion is active, Lucky Bets will not send you any promotional communications.
A secure platform, transparent policies, and support in Bengali — join Lucky Bets today.
18+ only. Please gamble responsibly.